Our Services
Supporting you to live independently at home.
At New England Care, we provide personalised in-home support to help older Australians remain safe, comfortable and independent in the homes they know and love.
Whether you need a little extra help around the home, ongoing nursing care or support through a government-funded program, our experienced local team is here to help.
Support At Home Packages
If you've been approved for a support at home, or you're thinking about changing providers, we're here to make the process simple.
As an approved care provider, we work alongside you to develop a personalised care plan that suits your needs, goals and lifestyle, helping you make the most of your package.
If you're just getting started, we're happy to guide you through the My Aged Care process and answer any questions along the way.
Our Support at Home Package services include assistance with:
Personal care
Domestic assistance
Meal preparation
Shopping assistance
Transport to appointments and social outings
Medication assistance
Nursing care
Wound care
Respite care
Palliative care
Lawn and garden maintenance
Social support
Private Care Services
Not all care needs to be government funded.
New England Care offers flexible private care services for individuals and families who would like additional support at home.
Whether you need temporary assistance after returning home from hospital, ongoing support, or occasional help around the home, we can tailor a care plan to suit your circumstances.
Private care services include:
Nursing care
Personal care
Domestic assistance
Home help
Meal preparation
Transport
Lawn and garden maintenance
Respite care
Disability support
Department of Veterans' Affairs (DVA) Services
New England Care is an approved provider of Department of Veterans' Affairs (DVA) Community Nursing and Veterans' Home Care (VHC) services.
We provide personalised nursing and in-home support to eligible veterans, helping them maintain their health, independence and quality of life while continuing to live comfortably at home.
Our experienced team can assist with a range of services through the DVA, including community nursing and practical in-home support, depending on your individual needs and eligibility.
If you're unsure whether you're eligible, our friendly team is happy to guide you through the process and answer any questions you may have.
Looking for CHSP services?
While New England Care doesn't provide Commonwealth Home Support Programme (CHSP) services, we're always happy to help you understand your options and navigate the aged care system. Please don't hesitate to get in touch, we'll point you in the right direction.
Fee Information
We understand that choosing an aged care provider is an important decision.
Our current Support at Home Package fee schedule is available on request. If you'd like to learn more about our pricing, funding or how to get the most from your package, we'd be happy to talk you through your options.
Areas We Service
As a locally based provider, we're proud to support clients across the New England region, including the towns below and surrounding areas.
Glen Innes
Inverell
Armidale
Guyra
Uralla
Tenterfield
Deepwater
Emmaville
Walcha
Ben Lomond
Black Mountain
Glencoe
Red Range
Llangothlin
Kentucky
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The first step is registering with My Aged Care. If you're unsure where to start, our team is happy to guide you through the process.
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Yes. If you already have a Care Package, changing providers is often simpler than people expect. We'll help make the transition as smooth as possible.
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Yes. We provide flexible private care services for individuals and families who require additional support at home.
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We proudly support clients throughout the New England region, including Glen Innes, Inverell, Armidale, Guyra, Uralla, Tenterfield and surrounding communities.
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Simply get in touch with our friendly team. We'll answer your questions, explain your options and help you take the next step. Our contact details can be found on the Contact Us page
Frequently Asked Questions
Helpful Resources
If you're new to aged care or looking for more information, these resources may be helpful.
CONTACT US