About New England Care
Our
Values
Local care, built on trust.
At New England Care, we believe great care starts with getting to know the person.
For more than 30 years, we've been supporting older Australians and their families across the New England region with personalised in-home care that helps people continue living safely, comfortably and independently in the place they know best — home.
As a locally owned and operated provider, we're proud to be part of the communities we support. We understand the unique needs of regional families and the importance of having reliable, familiar people you can trust when it comes to caring for yourself or someone you love.
Care that's tailored to you
No two people are the same, which is why we take the time to understand what matters most to every individual.
Whether it's a little extra help around the home, assistance with personal care, transport to appointments, nursing support or simply having a familiar face visit regularly, we'll work with you to create a care plan that suits your needs, lifestyle and goals.
Our focus is always on supporting independence while providing the right level of care, when it's needed.
Our people
Welcoming someone into your home is a big decision, and it's one we never take for granted.
Our experienced team of support workers and nurses are committed to providing respectful, reliable and person-centred care. We believe the best care comes from building genuine relationships, taking the time to listen, and providing consistency wherever possible so you'll see familiar faces who understand your routine and preferences.
For us, it's not just about providing a service—it's about helping people feel comfortable, supported and valued.
Supporting families
We know that navigating aged care can sometimes feel overwhelming.
Whether you're organising support for yourself, a parent, partner or loved one, our team is here to guide you through the process, answer your questions and help you understand the options available.
From your first phone call through to ongoing care, we're committed to making the journey as simple and reassuring as possible.
We're here when you need us.
Proudly supporting the New England region
We're proud to provide in-home care throughout Glen Innes, Inverell, Armidale, Guyra, Tenterfield and surrounding communities across the New England region.
Being locally based allows us to respond quickly, understand the needs of our communities and provide personalised support that larger providers often can't.
Our commitment
At New England Care, everything we do is centred around helping people continue living well at home while maintaining their independence, dignity and choice.
We provide person-centred in-home support that respects the rights, preferences and wellbeing of every individual. Our services are tailored to meet each client's unique needs and are delivered in accordance with the Australian Aged Care Quality Standards and all relevant legislative and regulatory requirements.
Whether you need support now or you're simply planning ahead, we're here to help.
Our People
At New England Care, our team is committed to providing respectful, personalised support that helps people continue living independently at home.
As a family-owned and operated business, we're proud to have two generations working together to continue providing personalised, local care across the New England region.
Lea McCarney
Founder & Director
Gavin McCarney
Founder & Director
Hannah McCarney
Managing Director
WE’RE HERE TO HELP